dovive.
dovive.
We're here to help

Talk to a human.

Real people, real replies — usually within a few hours, always within a day. Reach us about orders, ingredients, subscriptions, or anything else on your mind.

Email

hello@dovive.co
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Live chat

Weekdays · 9am – 6pm AEST
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Write to us directly.

Include your order number if it's about a shipment — we'll get back faster.

Quick help

Common shortcuts.

Track your order

Use the link in your shipping email, or paste your order number in the form above.

Returns & refunds

Not feeling it within 30 days? We refund it. No forms, no photos, no drama.

Ingredients & COAs

Every batch's certificate of analysis is on the Quality page — read every number.

FAQ

Answers before you ask.

Under 24 hours, every day of the week — usually much sooner during business hours in Melbourne.

Australia and New Zealand today, with the US and UK opening in early 2026. Free shipping on orders over $50.

Anytime. Log into your account or reply to any Dovive email — we'll adjust the frequency, pause it, or cancel it. No calls, no scripts.

Yes to both. Pick the matching topic in the form and we'll route your message to the right person.

Every batch, by Eurofins. Certificates of analysis are published on the Quality page.

View lab results